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Digital Transformation & E-Services

Automating procedures and building e-service platforms for institutions.

Overview What we deliver How we work Request

Digital Transformation & E-Services

We analyse the procedures of government entities, institutions and companies and turn them into connected digital services and workflows. These include document management and electronic archiving systems, workflow and approvals, portals and enterprise applications, e-services, and integration with existing databases and systems. The client receives a solution ready for testing and operation, backed by requirements documentation, procedures, user guides and training, helping them organise transactions, reduce duplicated data, speed up work and improve follow-up.

What we deliver

Document management and electronic archiving
Workflow and electronic approvals
Portals and enterprise applications
E-services and integration with existing databases and systems
Requirements documents, user guides and training

Digital Transformation & E-Services

How we work

01
Consultation & Needs Assessment
We review the current situation, goals, challenges, constraints, stakeholders and required outcomes.
02
Analysis & Scoping
We document requirements, in-scope and out-of-scope work, deliverables, responsibilities and assumptions.
03
Design & Planning
We prepare the technical design, implementation plan, schedule, components, integrations, risks and acceptance criteria.
04
Team Formation & Implementation
We assemble the right team, carry out the work, prepare components and connect systems, while tracking progress, changes and quality.
05
Testing & Handover
We test functions, performance, security and integration, address findings, then hand over systems, documentation and training.
06
Operation & Support
We provide operation, maintenance and support as agreed, using performance and fault reports to identify improvements.